Customer Service Mastery

Published Apr 4, 2020 by flowersglobal for Flowers Online

Do you want your customers to feel highly valued and satisfied with your service? Are you looking to build a long-term relationship with your customers? What are actually the benefits of outstanding customer service and what measures do you have to put in place to make your customer service exceptional?

This customer service online course will help you to appreciate what makes or breaks an excellent customer service. The course will help you to understand that communicating effectively and building long-term relationships with your customers is of utmost importance and provides you with tips on how to deal with everyday interactions and challenges.

In this engaging highly interactive online course, you will be able to apply what you have learned through the experiential learning-based exercises between the course segments. To gain practical mastery of the core principles of Customer Service, you can take the course at your own pace and at a time that is most convenient to you.

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